Information
Delivery -
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We use Royal Mail 2nd class for all our deliveries (2-4 working days).
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Returns/Refund Policy -
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At Celtic Candles we have a 30 day refund policy from the day you received your item.
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To be able to return your item it must be in the same condition as it was received and in its original packaging.
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Before attempting to return an item please contact celticcandles2024@gmail.com.
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If a refund has been processed then please keep in mind that it may take some time to be processed by your bank or credit card company
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If in the unlikely event that you receive your item damaged, please get in touch straight away so we can get it resolved as quickly as possible.
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Candle Safety -
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Burn for at least 2hrs on the first burn.
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Never burn for more than 4hrs at a time.
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Trim the wick to 5mm.
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Never leave a candle burning unattended.
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Never burn candles around children or pets.
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Allow wax to completely cool before handling the container.
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We recommend snuffing or dipping the flame to extinguish, instead of blowing it out.